Shipping & Delivery Policy

Discreet Packaging We deeply respect your privacy. All orders are shipped in 100% plain, tamper-proof, and discreet packaging with no product details or sensitive category names mentioned on the outer box/bag.

Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation.
Once shipped, you will receive a tracking link via SMS/Email/WhatsApp.

Delivery Timelines

Metro Cities: 2 to 4 business days.
Rest of India: 4 to 7 business days.

Shipping Charges

Prepaid Orders: Free Shipping across India on orders above ₹499 (or as per ongoing offers).
Cash on Delivery (COD): A flat shipping/handling fee of ₹150 applies on COD orders.

Order Tracking & Support

Once dispatched, you can track your package using the tracking link shared on your registered mobile number/email.
For any delivery-related issues, please contact us at support@velvettevibe.com or WhatsApp at +91-9157132992.